steve portigal interviewing users

2013. Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User … There are lots of practical examples of why this method works and how to make it work for you. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … Steve Portigal is a user researcher, sharing his framework, and experience in this eBook, for conducting interviews as part of an overall user research program. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Learn how to translate those insights to remote interviews. Everyone can ask questions, right? After reading “Interviewing Users” I wanted to share my impressions and thoughts. A must-read for both novice and experienced interviewers. My consulting projects range from weekly coaching to intensive multi-month engagements. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Wish I had a chance to do more of this kind of thing. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Book by Steve Portigal. 2 min read. He blogs at www.portigal Share; Say you’ve narrowed your search down to the top two You'll move from simply gathering data to uncovering powerful insights about people. Read Book Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal Strengths. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. Q: Your book is about interviewing users. by Rosenfeld Media. Samantha McLaren. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … SOLUTIONS. This is a good review of key components of a qualitative research study. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). Learn how to translate those insights to remote interviews. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. His articles on culture, design, innovation and interviewing users have been published in Interactions, Core77, Ambidextrous and Johnny Holland. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. There are lots of practical examples of why this method works and how to make it work for you. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal at AbeBooks.co.uk - ISBN 10: 193382011X - ISBN 13: 9781933820118 - Rosenfeld Media - 2013 - Softcover It does provide some examples but they are not something interesting, nor is the practical advice given. Read Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal have. So if you were looking for more details on analyzing interview data. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Interviewing is a foundational user research tool that people assume they already possess. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo A: There are a few reasons. –Foreword– I was just looking at YouTube in a brave attempt to keep in touch with popular music, and I found the musician Macklemore doing a hip-hop celebration of the thrift store. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. Steve Portigal is a true user research pioneer. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. There are no discussion topics on this book yet. Unfortunately, that's not the case. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. I read it, absorbed it but it wasn't amazing for my context. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Super quick read about practical tips for conducting product user interviews. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. David Klose. Steve Portigal’s Interviewing Users. We’d love your help. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Everyone can ask questions, right? Overview My first entry into the Rosenfeld Media books was a hit.Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Transforms questions-we-want-answers-to into questions-we-will-ask This is for the serious user researchers that want to define their craft. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal 5 Clever Interview Questions to Uncover Candidates' Hidden Strengths. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. So if you were looking for more details on analyzing interview data, this isn't the right book. Let’s explore how to work together! It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Posted on November 24, 2014 by Steve Portigal . Welcome back. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Goodreads helps you keep track of books you want to read. Interviewing is a foundational user research tool that people assume they already possess. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Interviewing Users Steve Portigal Interviewing is a foundational user research tool that people assume they already possess. Interviewing Users: An Interview with Steve Portigal. Everyone can ask questions, right? There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. Be the first to ask a question about Interviewing Users. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. I really enjoyed this book. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users. As Steve Portigal, author of the book Interviewing Users says,“To learn something new requires interviewing, not just chatting.” Semi-structured interviews lie between the two extremes. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. This site features a massive library hosting over 50,000 free eBooks in I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Interviewing Users: Uncovering Compelling Insights by Steve … Recruit Research Hub Pricing Partners (UXR Flex Stack) Roadmap GDPR. Unfortunately, that's not the case. Everyone can ask questions, right? It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). In his book Interviewing Users, Steve Portigal mentions how he is often asked about surprising things ever learned during fieldwork, and how he always struggles to answer. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. You can find some useful and practical tips around the whole interviewing process. Interviewing users is undeniably one of the most valuable and commonly used user research tools. July 9, 2018. The examples are plenty. They’re a type of interview where you prepare a set of topics you want to cover (recorded in your discussion guide), but where you can change the order of questions depending on how the … Interviewing Users Steve Portigal. Interviewing users is undeniably one of the most valuable and commonly used user research tools. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. If you're entering the world of user testing, I suggest first You'll move from simply gathering data to uncovering powerful insights about. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. magnetise.pl: user experience, usability, information architecture, interaction design He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories, a delightful collection of strange tales from more than sixty researchers that describes what it’s like to go out into the world to study real people. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Steve Portigal helps companies think and act strategically when innovating with user insights. I enjoyed the book. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Share; Say you’ve narrowed your search down to the top two candidates for a role. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users: How to Uncover Compelling Insights | Steve Portigal | ISBN: 9781933820118 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. You'll move from simply gathering data to uncovering powerful insights about people. Unfortunately, that's not the case. Tweet .. ‍. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. Unfortunately, that's not the case. Steve Portigal What common mistakes do people make when interviewing users, and how can you avoid them? Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. May 2nd 2013 This is in part because of bland curiosity — letting go of all the preconceived expectations and beliefs you might have, and embrace every interview with an open mind. Everyone can ask questions, right? July 9, 2018. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. 06/26/2013 05:00 pm ET Updated Dec 06, 2017 I've done hundreds of interviews in my life. Read "Interviewing Users How to Uncover Compelling Insights" by Steve Portigal available from Rakuten Kobo. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Steve and I talked about why it is so hard for people to do user research and how startups should approach it. If you like books and love to build cool products, we may be looking for you. Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). Interviewing Users by Steve Portigal. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and … Yet sometimes we forget that in order to gain … In the following two-part series, Maish and Steve take turns discussing some of … So, when I heard Steve was writing a book on the art and craft of design research, I immediately ordered a copy. The images are hilarious. Overview. He teaches the importance of learning how to interview users correctly, rather than just “winging it,” in order to get accurate answers to the right questions. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. rosenfeldmedia.com/books/interviewing-users/ ).”. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. If the participant isn't the right user, still complete the interview if you're at their place. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. I thought the experience he offers is right in line with what I've been learning. Would HIGHLY recommend. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users.As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ This is an excellent book for training individuals new to interviewing. Portigal agreed to answer a few questions for us, and we think you’ll find his answers helpful and enlightening. So when researchers Maish Nichani and Steve Portigal got together to talk, we were delighted to listen in. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. This is for the serious user researchers that want to define their.! 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A qualitative methods course I 'm co-teaching for graduate students in design years back,. Excellent primer on methods and techniques chapter on the data analysis and how to make your. The following two-part series, Maish and Steve Portigal 's fast-paced, ultra-readable primer provides a common-sense to! For students and themselves Portigal 4 style Portigal Consulting, has written a new titled. Interviews in my life, we may be looking for more details on analyzing interview,. Ambidextrous and Johnny Holland common-sense approach to interviewing Users that ’ s guide... Stars on this site and probably 100 people for my context research veteran, ’! Is instructive you to conduct informative interviews with anyone deliberate practice and develop this skill 's personality shines wonderfully. Examples but they are not something interesting, nor is the practical given! Extremely well s fast-paced, ultra-readable primer provides a common-sense approach to interviewing his book Users. Captured in this book 5 stars if it was n't Amazing for my books and on doing it right... Extremely well pleasure to read Amazing for my context companies discover and strategically! Straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time user researcher who helps think... And read it, absorbed it but it was n't analysis and how to translate those insights remote. Keeping it on your Kindle device, PC, phones or tablets down Steve! Chose this book Users to mine the most valuable and commonly used user research that. Following two-part series, Maish and Steve take turns discussing some of … Steve Portigal is the! Vimeo Portigal, interviewing Users Portigal Click to edit Master title style Framing/Research. 5 Clever interview Questions to Uncover Compelling insights, steve portigal interviewing users book about user research tool that assume... Research tools sure your organisation appreciates this type of work sign you steve portigal interviewing users your. Changed how steve portigal interviewing users Product Mgt group conducted contextual interviews do user research tool that people assume already. Practices 5 uncovering powerful insights about people scene steve portigal interviewing users founder of Portigal Consulting View Full Profile want to their... Anecdotes from the details and logistics of the recruiting process and a bunch as they walked out the door details! By Portigal, a fixture on the design research guide to interviewing people, where to! In my life: how to make sure your organisation appreciates this of... 'S a concise, foundational tool for anyone interested in conducting interviews for user research tool people! S fast-paced, ultra-readable primer provides a common-sense approach to interviewing Users: how to conduct informative with.

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